Frequently Asked Questions

Question:	Why should I use your service?
Answer:	New York Airport Service provides safe, reliable transportation at a fraction of the price of a taxi.

Question:	What are your fares?
Answer:	Visit the fares page for fare information or click here to go there now.

Question:	How can I find the pick up locations at the Airports?
Answer:	Look for our uniformed customer service representative near the ground transportation center.
Question:	How long is the trip between Grand Central Terminal & JFK Airport?
Answer:	Approximately 1 Hour

Question:	How long is the trip between Grand Central Terminal And LGA Airport?
Answer:	Approximately 45 Minutes.

Question:	Do you provide scheduled service to or from Newark Airport?
Answer:	We provide transportation to or from Newark Airport through our sister company Go Airlink Shuttle.

Question:	How long is my ticket valid?
Answer:	One-Way ticket is valid for the day it was purchased. Round Trip ticket (return ticket) is valid for 30 days.

Question:	I bought my ticket online, what now?
Answer:	Upon your arrival at the airport, look for our uniformed customer service representative near the ground transportation center.

Question:	Am I entitled to a refund, in case I have to cancel my reservation?
Answer:	Yes, but cancellation must be received 24 hours prior to reserved date

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